Digital engagement for community councils

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A report on digital engagement by community councils has just been published. Key findings include CCs’ frequent lack of human resources to create and maintain websites and social media presences. Without the necessary people, digital engagement with CCs’ citizens is a non-starter, as shown by the large number of lapsed CC online presences. There is also a clear need for hands-on training and guidance about setting up online presences using modern blogging platforms.

The report sets out some clear recommendations, including attendees’ suggestions for how and where training should be delivered. Delegates benefitted immediately from the workshops, and also said there are likely to be ongoing benefits, and so the co-coordinators (Peter Cruickshank and Bruce Ryan of Edinburgh Napier University’s Centre for Social Informatics) hope to run more workshops in different areas of Scotland – watch this space!

The workshops were sponsored by the Scottish Government and supported by the Improvement Service and the Democratic Society, and Community Council Liaison Officers in South Ayrshire, Moray, Angus and Scottish Borders. The report is hosted on the new-look national community council website, and in the KnowledgeHub library for CC members. Bruce and Peter would welcome the chance to such workshops in other areas, funding permitting!

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